The 2024 CPD Signal Award finalists.

As we gear up for Quantum LEAP 2024, set to be held in the vibrant city of New Orleans from February 27-29, we are thrilled to announce the finalists for this year’s CPD Signal Awards. These awards honor our customers’ unwavering commitment to Continuous Product Design (CPD) and their achievements in fostering a customer-centric culture.

CPD Pioneer

First up, the CPD Pioneer award celebrates teams who have embedded CPD methodology into the heart of their operations. Our finalists are:

• Steven Skroce from CVS Health
• Archiit Sethuraaman of Bank of Montreal
• Sharon Ashley-Corless from American Airline

Digital OKR Champion

The Digital OKR Champion award is for those who align customer needs with business goals. Our finalists include:

• Pablo Altamirano from Iberostar
• Javier Dabán of Grupo Más Móvil

Hypothesis Hero

Recognizing those who excel in UX opportunities, the Hypothesis Hero finalists are:

• Emily Salcedo from Lovesac
• Emily Wilkerson of AT&T
• Anna Shannon from Raymour & Flanigan

Mobile Maestro

The Mobile Maestro award applauds those who have crafted exceptional mobile experiences. Our finalists are:

• Mike Skoda & Joe Cozza from United Airlines
• The Guest Intelligence & Engagement team at Wyndham Hotels & Resorts
• Michael Wood from FanDuel

These finalists have not only demonstrated excellence in their fields but also embody the spirit of innovation and customer obsession. We’re excited to celebrate their accomplishments at Quantum LEAP 2024, where the winners will be announced.

Join us in New Orleans for an unforgettable experience filled with insights, networking, and recognition of the best in the business. Don’t forget to register for Quantum LEAP 2024 – it’s an event you won’t want to miss!