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Platform overview

Learn more about Quantum Metric.

Data

Session replayUnderstand the "why" behind customer behaviors. Segment builderSlice your audience with nested segment building. AutocaptureCapture over 300 metrics out-of-the-box.Page performanceDiscover and quantify the impact of slow pages. User analyticsUnlock better user adoption, retention, and customer journeys.Platform intelligenceOur powerful machine learning engine.Mobile app analyticsPatented mobile analytics technology.Adobe Experience Platform Connector Go live with CJA faster.

Insights

Felix AI AgenticAutonomous agents analyze every part of the customer journey.Felix AI SummarizationGen AI powered session summarization.JourneysUnderstand which paths customers are taking.Interaction heatmapsVisualize page-level clicks, scrolls, and attention.VisibleVisualize user behavior directly from your browser. DashboardsOrganize and monitor your most important data. Opportunity analysisAutomatically surface and quantify friction points.

Action

Voice of CustomerConnect feedback to behavior and take action in real time.Monitoring & alertsAlerting on aggregate behavior, frustration, and more.Data activationSeamlessly merge any data source.Data streamingSend Quantum Metric insights to your data warehouse.Data enrichmentGet greater impact with enhanced data insights.Salesforce Lightning analyticsGain visibility and understanding of Salesforce Lightning app users.Performance & overheadLightweight SDKs and tags.Security & privacyBest in class security technology and polices.

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Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

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Review platform use cases and capabilities at your own pace.

Use Cases

Industries

RetailUnderstand shoppers’ needs faster.Financial servicesDrive digital adoption and improve satisfaction.Travel & hospitalityGrow revenue and loyalty with real-time visibility.TelcoImprove the digital-first experience.GamingUnderstand real-time player behavior.HealthcareImprove patient self-service and loyalty.

Teams

ProductUnderstand any part of the digital experience in seconds.TechnologySurface and scope customer technical friction in real-time.MarketingStrengthen your campaigns and convert more.AnalyticsAnswer the “why” behind the customer experience.CX & VoCBring together qualitative and quantitative insights.UXDeep insight into behavior, engagement, and friction.Service & supportImprove customer empathy and contact center efficiency.

Solutions

Digital analyticsMonitor, diagnose, and optimize critical experiences.Product analyticsUnderstand user behavior and drive adoption.Experience analyticsSurface pain points and quantify opportunities.Journey analyticsInsights into every touchpoint across the digital journey.Web analyticsUnderstand and report on digital performance.Employee experienceAutomatically surface critical friction on your internal apps and kiosks.Contact centerOptimize contact center experiences.AI DetectionReveal how AI agents interact with your digital experience.

See for yourself.

Schedule a personalized discussion and walkthrough of our solution.

Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

Join a regularly streamed demo of our top features and use cases.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Resources

Learn

ResourcesReview expert guidance and new data. Case studiesDiscover our customer stories.Product tour libraryReview platform use cases and capabilities at your own pace. Events & webinarsJoin us for live or virtual events. BenchmarksReview the top findings from Quantum Metric aggregated platform data.BlogThought leadership, trends, and product insights.Digital Analytics FAQGet quick answers to foundational digital and product analytics questions.

Community

The QuadConnect with experts, converse, and be inspired.

New blog post.

AI assistants vs. agentic AI: Key differences in digital analytics.

AI assistants vs. agentic AI: Key differences in digital analytics.

Learn how understanding the distinction between AI assistants and agentic AI becomes essential for everyone working in digital experience, analytics, or strategy.

Read the blog

Company

About us

Our storyHow Quantum Metric started, our leadership team, and how you can get involved.CareersSee what it's like to work for Quantum Metric, and available positions.NewsRead the latest announcements and news.

Partner network

Partners & integrationsView our technology and solutions partners.Partner programOur key ecosystem of partners.

Latest news.

Quantum Metric Reports Record 2025 Enterprise Expansion and Agentic AI Momentum for 2026

Quantum Metric Reports Record 2025 Enterprise Expansion and Agentic AI Momentum for 2026

Learn more

Blog/

Quantum Metric Visible: Why it matters.

Quantum Metric Visible: Why it matters.
Product5 min read

Quantum Metric Visible: Why it matters.

Adam Stewart

Adam Stewart

May 18, 2022

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Quantum Metric Visible: Why it matters.

Summary:

  • Quantum Metric Visible is a browser-based bookmark plugin that surfaces key customer behavior insights like metrics, heatmaps, clicks and taps, and conversion data directly on any page in your domain.
  • It gives teams quick, top-level visibility into how users experience and interact with page elements, without needing deep product knowledge or time in the full Quantum Metric platform.
  • By making critical data easily accessible to anyone with a Quantum Metric license, Visible helps align teams, drive initiatives, and improve digital experiences more efficiently.
  • Visible is grounded in Quantum Metric’s Continuous Product Design philosophy and will continue to grow with more metrics, overlays, customization, and tighter connections between the platform and the plugin.
  • Currently available for Chrome and Firefox, Visible will expand to additional browsers and a formal extension, helping more organizations quickly connect real user behavior with actionable data.

Quantum Metric Visible brings behavioral insights to your fingertips.

The Quantum Metric platform provides users with detailed insights into the customer journey, and helps them make actionable decisions based on data.

One big advantage of Quantum Metric is the vast depth and breadth of the platform’s capabilities, from session replay and customer journey analysis to business quantification and interaction heatmaps.

But sometimes, you just need to get quick insights on the fly. That’s why we are unveiling Quantum Metric Visible!

So what is Quantum Metric Visible? How can it benefit you, and how can you get started?

Keep reading to learn more.

What is Quantum Metric Visible?

Quantum Metric Visible brings customer behavior to the forefront and allows you to quickly understand impacts on customer experience.

With Visible, you get access to metrics, heatmaps, clicks and taps, and conversion data–right from your browser.

Using a simple bookmark plugin, you can open Visible on any page in your domain with a single click. If you need to drill in deeper to investigate further, Visible can send you into the full Quantum Metric platform to find, fix, optimize, and design.

Why does it matter to you?

Have you ever wanted to understand how users are experiencing your site and interacting with different page elements, but didn’t have the time to explore the data with powerful software like Quantum Metric? Or maybe you are having conversations with leadership and want them to be able to see top-level data in the plugin, without sharing dashboards and reports.

Visible helps more people across your organization to get critical insights and data regardless of in-depth product knowledge or technical skill level. With that expanded insight, you can drive initiatives, communicate more effectively, and deliver a first-class digital experience more efficiently.

That’s where Quantum Metric Visible can change the game. With Visible, everyone with a Quantum Metric license can get access to top metrics.You can also dive in to learn more in the full Quantum Metric platform, as Visible quickly surfaces important information impacting the customer experience. Some Quantum Metric packages, for instance, give access to heatmaps, clicks and taps, and even conversion data on interactive page elements. This information is all available through a single click of a bookmark right in your browser window!

You can align your teams easier through the accessibility, convenience, and key insights with Quantum Metric Visible. Top metrics can help you track, monitor, and gauge page performance to properly evaluate expectations. Heatmaps, as well as Clicks and Taps, give you the visual representation of customer focus. Interactions help you quickly see the performance of page elements. This way, you can focus on your top calls to action – and address underperforming areas.

These insights have always been available to anyone using Quantum Metric, but with Visible, now they are accessible without needing to dive into the product. This will open a door to discovery to all Quantum Metric users, regardless of technical expertise.

What comes next?

Quantum Metric is built on the foundation and values of Continuous Product Design. And we practice what we preach, as all aspects of Quantum Metric are being constantly analyzed to maximize performance and user experience.

Quantum Metric Visible is no different, and it will continue to grow in features and capabilities. This is just one more step forward for the Quantum Metric platform, which continues to lead the way in user experience solutions for companies across sectors ranging from financial services to retail, travel and hospitality to telecommunications.

Currently, Visible is available for Chrome and Firefox, with other browser support and a formal extension coming soon, for added convenience. Additionally, look out for more metric and overlay customization, as well as abilities to pivot from the Quantum Metric platform into Visible. These future features further connect the tangible user experience with data.

If you are a current Quantum Metric client, or if you are curious about Quantum Metric, follow us on LinkedIn to always catch the latest news.

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  • Quantum Metric Visible brings behavioral insights to your fingertips.
  • What is Quantum Metric Visible?
  • Why does it matter to you?
  • What comes next?
  • Want to learn more?

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Schedule a personalized discussion and walkthrough of our solution.

Watch Live Demo thumbnail

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Join a regularly streamed demo of our top features and use cases.

Browse Product Tours thumbnail

Browse product tours.

Review platform use cases and capabilities at your own pace.

LoginGet a demo

Platform

Platform overviewFelix AI AgenticFelix AI SummarizationJourneysMobile app analyticsInteraction heatmapsSecurity & privacy

Industries

RetailFinancial servicesTravel & hospitalityTelcoGamingHealthcare

Teams

ProductTechnologyMarketingAnalyticsCX & VoCUXService & support

Solutions

Digital analyticsProduct analyticsExperience analyticsJourney analyticsWeb analyticsEmployee experienceContact centerAI Detection

Resources

Contact usProduct tour libraryPricing plansResourcesCase studiesGlossary
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