Why settle for square when you can have an all-in-one solution?
While you’re waiting on Contentsquare’s next acquisition, Quantum Metric is already delivering insights to drive your digital experience forward.
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Named a Strong Performer in the 2025 Forrester Wave™, among the top vendors.
Quantum Metric stands out with top-tier scores in critical areas—scoring higher than many other vendors in areas like Real-Time Capabilities, Alerting, Mobile App Analytics, Technical Performance Analysis, Product Vision, Adoption and Innovation. Forrester highlighted Quantum Metric’s ability to deliver actionable insights, real-time analysis, and a bold roadmap led by Felix AI.
Raise the bar
Scalability
Cloud based architecture built on Google Cloud Platform allows for capture of millions (or billions) of sessions with negligible performance impact.
Performance implications with decoupled replay and analytics capture means customers often have to choose between 100% session capture or impacting site performance.
Capture
Capture behavioral indicators, deep technical details, and core business metrics out-of-the-box. Remotely configure precision events without code.
Limited out-of-the-box data capture increases engineering time to implement additional tracking for mobile and web.
Time to insight
GenAI Session Summarization delivers superior value by offering complete session and multi-session journey overviews, instant quantification of issues, role-based summaries, and the ability to ask clarifying questions, all accessible via API for integrated workflows.
Replay summarization lacks role-based context and doesn't clearly integrate data across various solutions. Users struggle to quantify insights and Group summaries are notably limited to the first ten replays, requiring additional segmentation for broader analysis
Mobile app analytics
High fidelity session replay for web and native applications using patented replay rendering technology.
Mobile app capture technology built on screenshots rather than complete recreation of the experience. Customers report difficulty with implementation and lower fidelity mobile insights. Replays lack technical detail needed to be useful for engineering.
Purpose built platform
Private company with a single platform focused on providing market leading digital analytics.
Capabilities enabled through various acquisitions, features may be decoupled leading to arduous work flows for simple analytics tasks.
Error monitoring and alerting
Automated error monitoring and one-click quantification with the ability to create precision alerts powered by ML.
Manual tagging required to track errors and basic alerting based on static values, rather than intelligent anomaly detection.
Journey analysis & heatmaps
Visualize the entire customer journey, then drill down to page-level micro-conversions and isolate promoters and detractors with only a few clicks.
Strong focus on heatmaps and page-level analysis, but not easy to tie back to analysis. User generated snapshots required to build heatmap visualizations and users often cite inconsistencies in zone data.
Security & PII Protection
Capture technology that deconstructs and rebuilds the experience at the component level, which provides the ability to exclude any text that appears or is entered by the user.
Data isn’t automatically encrypted at the device level across web and native solutions and can’t be handled without significant engineering support.
Scalability
Cloud based architecture built on Google Cloud Platform allows for capture of millions (or billions) of sessions with negligible performance impact.
Capture
Capture behavioral indicators, deep technical details, and core business metrics out-of-the-box. Remotely configure precision events without code.
Time to insight
GenAI Session Summarization delivers superior value by offering complete session and multi-session journey overviews, instant quantification of issues, role-based summaries, and the ability to ask clarifying questions, all accessible via API for integrated workflows.
Mobile app analytics
High fidelity session replay for web and native applications using patented replay rendering technology.
Purpose built platform
Private company with a single platform focused on providing market leading digital analytics.
Error monitoring and alerting
Automated error monitoring and one-click quantification with the ability to create precision alerts powered by ML.
Journey analysis & heatmaps
Visualize the entire customer journey, then drill down to page-level micro-conversions and isolate promoters and detractors with only a few clicks.
Security & PII Protection
Capture technology that deconstructs and rebuilds the experience at the component level, which provides the ability to exclude any text that appears or is entered by the user.
Scalability
Performance implications with decoupled replay and analytics capture means customers often have to choose between 100% session capture or impacting site performance.
Capture
Limited out-of-the-box data capture increases engineering time to implement additional tracking for mobile and web.
Time to insight
Replay summarization lacks role-based context and doesn't clearly integrate data across various solutions. Users struggle to quantify insights and Group summaries are notably limited to the first ten replays, requiring additional segmentation for broader analysis
Mobile app analytics
Mobile app capture technology built on screenshots rather than complete recreation of the experience. Customers report difficulty with implementation and lower fidelity mobile insights. Replays lack technical detail needed to be useful for engineering.
Purpose built platform
Capabilities enabled through various acquisitions, features may be decoupled leading to arduous work flows for simple analytics tasks.
Error monitoring and alerting
Manual tagging required to track errors and basic alerting based on static values, rather than intelligent anomaly detection.
Journey analysis & heatmaps
Strong focus on heatmaps and page-level analysis, but not easy to tie back to analysis. User generated snapshots required to build heatmap visualizations and users often cite inconsistencies in zone data.
Security & PII Protection
Data isn’t automatically encrypted at the device level across web and native solutions and can’t be handled without significant engineering support.
“The implementation of Contentsquare’s mobile app capabilities was a several month process. It was a pain. You had to take manual snapshots to get any sort of heatmaps or zoning. It wasn’t even comparable with Quantum Metric on mobile, or web for that matter.”
Analytics / Travel & Hospitality
Why Quantum Metric.
Experience the Quantum Metric difference firsthand.
90%
reduction in time to resolution
Using session reply, teams are able to visualize, identify and fix the issues, in less than an hour. Previously this took a day or more.
50%
reduction in cost per acquisition
By monitoring customer behavior aligned to the customer’s journey, teams are able to identify where and why customers fall out of the acquisition funnel - and prioritize fixes based on outcomes that drive successful conversions.
69%
increase in product engagement
By understanding where customers engage and correlating to intent to purchase, teams can intelligently build personalized experiences that actually drive online purchase.
Trusted by enterprises. Loved by people.
6.8 billionsessions each month.
50%of the worldwide internet users.
