A background image

Quantum Metric: The proven FullStory alternative for digital leaders.

FullStory was built for small businesses. Quantum Metric is the only unified, purpose-built platform engineered for enterprise scale, so you can stop sacrificing data for performance and get a complete view of every customer.

Quantum Metric: The proven FullStory alternative for digital leaders.

Named a Strong Performer in the 2025 Forrester Wave™, among 10 top vendors.

Quantum Metric received the highest possible scores in the real-time analysis, alerting, mobile app deployment, analysis for technical performance, measurement, and adoption criteria. To us, the results show we're built to support complex, enterprise-wide needs— delivering faster insights, broader adoption, and a bolder roadmap with Felix AI.

Read the report

Quantum Metric vs. FullStory: A head-to-head comparison.

Client Logo

Scalability and architecture

A platform with SMB roots that struggles to scale capture during peak seasons and is not designed to handle large-scale enterprise deployments.

Data capture

Flexible data capture, but requires code-level maintenance for custom tracking, which creates data gaps and ongoing engineering burden.

Time to insight and AI

Provides broad, single-session summaries that are not accessible via API and lack direct quantification of insights, limiting utility.

Mobile app analytics

Uses a separate replay engine for native mobile, which creates gaps in visibility and a disparity between mobile and web analytics.

Journey analysis and heatmaps

Journey maps and heatmaps are reportedly not easy to access and lack robust functionality.

Enterprise deployment

Ability to split traffic/domains into sub-accounts makes it difficult to surface enterprise-level insights across the organization.

Support

Support is dependent on spend, with dedicated support only available to top-tier customers.

Client Logo

Scalability and architecture

A single, purpose-built platform with enterprise roots, engineered on Google Cloud to handle billions of sessions with negligible performance impact.

Data capture

Our patented autocapture technology provides over 300 dimensions and behaviors on day one, and allows for remote configuration to reduce the engineering burden.

Time to insight and AI

Felix AI, your agentic AI analyst, works around the clock, providing GenAI-powered session and multi-session summaries to find insights in seconds.

Mobile app analytics

Our patented approach provides full parity across web and mobile, translating native app views into components that yield high-fidelity mobile replays.

Journey analysis and heatmaps

Automatically visualizes the entire customer journey and allows teams to drill down to page-level micro-conversions.

Enterprise deployment

Provides full control over user permissions, data access, and traffic management, allowing for adoption by hundreds or thousands of users across dozens of teams.

Support

Our dedicated success consultant, engineer, and account manager, paired with a fully developed customer community, ensure you get the support you need.

Why we’re better.

Scalability and architecture

We are built for the enterprise. Our modern, cloud-native architecture provides the stability and performance you need to handle scale without compromising on data capture.

Data capture

We give you a complete, high-fidelity view from day one, so you don't won’t to miss critical interactions or have pull engineering resources for manual tagging.

Time to insight and AI

Our GenAI-powered tools work autonomously to surface the "why" behind your data, so you can act on critical opportunities instantly without watching hours of replays.

Mobile app analytics

We provide the same rich technical details for mobile as we do for the web, so you get a clear, actionable view of the entire customer journey on any device.

Journey analysis and heatmaps

Our platform gives you a clear view of the entire customer journey, so you can identify friction points and prioritize fixes based on business impact.

Enterprise deployment

We provide a platform for everyone—from IT to product—so your entire organization can use real-time data to drive better decisions.

Support

Our team is an extension of yours. We provide a partnership with dedicated support to ensure you achieve value from day one, regardless of your spend.

A background image

Talk to our team.

Schedule a personalized demo based on your business objectives.

Why Quantum Metric.

Automated insights to resolve digital friction.

Complete parity across web and mobile.

Less tagging, more insights.

Get teams started faster.

Product image

To me Quantum Metric is a powerful analytics platform that finds and points you to struggles with session replay to prove it. FullStory is a search engine for replays.

Product Manager / Fortune 500 Retailer

Quantum has been a game changer for our business insights and analytics, not only is their platform easy to use and intuitive but their customer success team is a great partner and consistently is advising us on fingings and engaging out team.

Digital Team / Health & wellness Enterprise

Wyndham logo

50%

reduction in time to resolution.

By integrating their tool stack with Quantum Metric, teams were able to instantly triage customer feedback and resolve issues that were previously causing digital abandonment.

Learn more
Client Logo

$1.8M

prevented loss

By quickly identifying and resolving a critical ticket insurance error and making targeted layout changes to product pages, teams were able to prevent a significant annual loss and increase season pass sales.

Learn more
Untuckit Logo

69%

increase in product engagement

By understanding where customers engage and correlating to intent to purchase, teams can intelligently build personalized experiences that actually drive online purchase.

6.8 billionsessions each month.

50%of the worldwide internet users.

A background image