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Platform

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Platform overview

Learn more about Quantum Metric.

Data

Session replayUnderstand the "why" behind customer behaviors. Segment builderSlice your audience with nested segment building. AutocaptureCapture over 300 metrics out-of-the-box.Page performanceDiscover and quantify the impact of slow pages. User analyticsUnlock better user adoption, retention, and customer journeys.Platform intelligenceOur powerful machine learning engine.Mobile app analyticsPatented mobile analytics technology.

Insights

Felix AI AgenticAutonomous agents analyze every part of the customer journey.Felix AI SummarizationGen AI powered session summarization.JourneysUnderstand which paths customers are taking.Interaction heatmapsVisualize page-level clicks, scrolls, and attention.VisibleVisualize user behavior directly from your browser. DashboardsOrganize and monitor your most important data. Dashboard template libraryTemplates to improve your experience. Opportunity analysisAutomatically surface and quantify friction points.

Action

Monitoring & alertsAlerting on aggregate behavior, frustration, and more.Data activationSeamlessly merge any data source.Data streamingSend Quantum Metric insights to your data warehouse.Data enrichmentGet greater impact with enhanced data insights.Salesforce Lightning analyticsGain visibility and understanding of Salesforce Lightning app users.Performance & overheadLightweight SDKs and tags.Security & privacyBest in class security technology and polices.

See for yourself.

Schedule a personalized discussion and walkthrough of our solution.

Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

Join a regularly streamed demo of our top features and use cases.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Use Cases

Industries

RetailUnderstand shoppers’ needs faster.Financial servicesDrive digital adoption and improve satisfaction.Travel & hospitalityGrow revenue and loyalty with real-time visibility.TelcoImprove the digital-first experience.GamingUnderstand real-time player behavior.HealthcareImprove patient self-service and loyalty.

Teams

ProductUnderstand any part of the digital experience in seconds.TechnologySurface and scope customer technical friction in real-time.MarketingStrengthen your campaigns and convert more.AnalyticsAnswer the “why” behind the customer experience.CX & VoCBring together qualitative and quantitative insights.UXDeep insight into behavior, engagement, and friction.Service & supportImprove customer empathy and contact center efficiency.

Solutions

Digital analyticsMonitor, diagnose, and optimize critical experiences.Product analyticsUnderstand user behavior and drive adoption.Experience analyticsSurface pain points and quantify opportunities.Journey analyticsInsights into every touchpoint across the digital journey.Web analyticsUnderstand and report on digital performance.Employee experienceAutomatically surface critical friction on your internal apps and kiosks.Contact centerOptimize contact center experiences.AI DetectionReveal how AI agents interact with your digital experience.

Explore dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Skip the setup, start analyzing.

See template library

Resources

Learn

ResourcesReview expert guidance and new data. Case studiesDiscover our customer stories.Product tour libraryReview platform use cases and capabilities at your own pace. Events & webinarsJoin us for live or virtual events. BenchmarksReview the top findings from Quantum Metric aggregated platform data.BlogThought leadership, trends, and product insights.Continuous Product DesignThe approach to building better products faster.

Community

The QuadConnect with experts, converse, and be inspired.

New blog post.

Turn data into understanding with the ‘why.’

Turn data into understanding with the ‘why.’

Quantum Metric's CEO explores how the Quantified Why drives decisions and efficiency in the enterprise.

Read the blog

Company

About us

Our storyHow Quantum Metric started, our leadership team, and how you can get involved.CareersSee what it's like to work for Quantum Metric, and available positions.NewsRead the latest announcements and news.

Partner network

Partners & integrationsView our technology and solutions partners.Partner programOur key ecosystem of partners.

Latest news.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

Learn more

LoginGet a demo

Platform

Platform overviewFelix AI AgenticFelix AI SummarizationJourneysMobile app analyticsInteraction heatmapsSecurity & privacy

Industries

RetailFinancial servicesTravel & hospitalityTelcoGamingHealthcare

Teams

ProductTechnologyMarketingAnalyticsCX & VoCUXService & support

Solutions

Digital analyticsProduct analyticsExperience analyticsJourney analyticsWeb analyticsEmployee experienceContact centerAI Detection

Resources

Contact usProduct tour libraryPricing plansResourcesCase studies
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© 2025 Quantum Metric, Inc. All rights reserved.

LEARNING AND COMMUNITY

Unlock digital potential and forge lasting connections.

Quantum Metric offers a clear path to continuously grow knowledge across your organization, align your teams on best practices, and build connections with other digital leaders just like you.

Unlock digital potential and forge lasting connections.

We support your success.

Self-service onboarding.

Get started with QMU Live—an introduction to the platform and live Q&A. On-demand coursework via Quantum Metric University (QMU) is available for anyone with platform access to continue to learn at their own pace.

Guided adoption.

Need to see it with your own data? Our customer success teams can set up tailored sessions for your teams and their custom workflows.

Cultivate platform growth.

Grow your teams Continuous Product Design (CPD) maturity: Start with a 1-hour certification then scale CPD with a Center of Excellence.

Accessible product knowledge.

Amplify your skills at The Quad with community discussions, best practices, quick tips, knowledge base articles, and regular events.

Training and certification.

In-product tutorials.
Ready to practice? Every view in the Quantum Metric platform has a short, interactive tutorial when you want to learn more or need a refresher.

Quantum Metric University (QMU).
Back to school: Join us at The Quad for QMU Live to get oriented to the platform. Level up your practice with goal-based badges and official certifications. Class is always in session.

Continuous Product Design (CPD) certification.
Pair your product knowledge with Continuous Product Design, a methodology that helps align teams on customer value and business impact. It’s a 1-hour certification for your digital organization.

Training and certification.

Our community: The Quad.

Community.
The Quad is our meeting place for Quantum Metric customers to join the discussion, ask a question, share knowledge, earn badges, and find out about upcoming events.

Product.
Share feedback on product use, join beta groups for early access to features and updates, and be the first to hear about the latest product roadmap news.

Knowledge base and support.
Find answers by exploring knowledge articles, take tutorials, or get access to expert product support.

The Center for Continuous Product Design (CPD).
Looking to take action on discovered insights from the Quantum Metric platform with visibility and alignment across your organization? For organizations making the shift to a customer-centric culture, we’ll help set you up with a CPD Center of Excellence.

Join The Quad today
Our community: The Quad.
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