Quantum Metric for Salesforce: Uncover, Quantify, Prevent User Issues.

Quantum Metric provides a clear picture of user interaction within Salesforce, moving beyond assumptions to real behavioral data. For Salesforce engineering teams, this means reducing Mean Time To Identify (MTTI) by allowing quick, data-driven recreation of issues and understanding of their actual business impact. Quantum Metric empowers Salesforce teams to base decisions on what users are really doing, leading to more targeted solutions and a consistently improved user experience.

Key business questions answered:

• How can we quickly identify the root cause of a user issue in Salesforce?
• What is the broader impact of a specific Salesforce issue, and how many users are affected?
• How can we proactively prevent recurring Salesforce issues and their impact on users?