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Platform

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Platform overview

Learn more about Quantum Metric.

Data

Session replayUnderstand the "why" behind customer behaviors. Segment builderSlice your audience with nested segment building. AutocaptureCapture over 300 metrics out-of-the-box.Page performanceDiscover and quantify the impact of slow pages. User analyticsUnlock better user adoption, retention, and customer journeys.Platform intelligenceOur powerful machine learning engine.Mobile app analyticsPatented mobile analytics technology.

Insights

Felix AI AgenticAutonomous agents analyze every part of the customer journey.Felix AI SummarizationGen AI powered session summarization.JourneysUnderstand which paths customers are taking.Interaction heatmapsVisualize page-level clicks, scrolls, and attention.VisibleVisualize user behavior directly from your browser. DashboardsOrganize and monitor your most important data. Dashboard template libraryTemplates to improve your experience. Opportunity analysisAutomatically surface and quantify friction points.

Action

Monitoring & alertsAlerting on aggregate behavior, frustration, and more.Data activationSeamlessly merge any data source.Data streamingSend Quantum Metric insights to your data warehouse.Data enrichmentGet greater impact with enhanced data insights.Salesforce Lightning analyticsGain visibility and understanding of Salesforce Lightning app users.Performance & overheadLightweight SDKs and tags.Security & privacyBest in class security technology and polices.

See for yourself.

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Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

Join a regularly streamed demo of our top features and use cases.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Use Cases

Industries

RetailUnderstand shoppers’ needs faster.Financial servicesDrive digital adoption and improve satisfaction.Travel & hospitalityGrow revenue and loyalty with real-time visibility.TelcoImprove the digital-first experience.GamingUnderstand real-time player behavior.HealthcareImprove patient self-service and loyalty.

Teams

ProductUnderstand any part of the digital experience in seconds.TechnologySurface and scope customer technical friction in real-time.MarketingStrengthen your campaigns and convert more.AnalyticsAnswer the “why” behind the customer experience.CX & VoCBring together qualitative and quantitative insights.UXDeep insight into behavior, engagement, and friction.Service & supportImprove customer empathy and contact center efficiency.

Solutions

Digital analyticsMonitor, diagnose, and optimize critical experiences.Product analyticsUnderstand user behavior and drive adoption.Experience analyticsSurface pain points and quantify opportunities.Journey analyticsInsights into every touchpoint across the digital journey.Web analyticsUnderstand and report on digital performance.Employee experienceAutomatically surface critical friction on your internal apps and kiosks.Contact centerOptimize contact center experiences.AI DetectionReveal how AI agents interact with your digital experience.

Explore dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Skip the setup, start analyzing.

See template library

Resources

Learn

ResourcesReview expert guidance and new data. Case studiesDiscover our customer stories.Product tour libraryReview platform use cases and capabilities at your own pace. Events & webinarsJoin us for live or virtual events. BenchmarksReview the top findings from Quantum Metric aggregated platform data.BlogThought leadership, trends, and product insights.Continuous Product DesignThe approach to building better products faster.

Community

The QuadConnect with experts, converse, and be inspired.

New blog post.

Turn data into understanding with the ‘why.’

Turn data into understanding with the ‘why.’

Quantum Metric's CEO explores how the Quantified Why drives decisions and efficiency in the enterprise.

Read the blog

Company

About us

Our storyHow Quantum Metric started, our leadership team, and how you can get involved.CareersSee what it's like to work for Quantum Metric, and available positions.NewsRead the latest announcements and news.

Partner network

Partners & integrationsView our technology and solutions partners.Partner programOur key ecosystem of partners.

Latest news.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

Learn more

LoginGet a demo

Platform

Platform overviewFelix AI AgenticFelix AI SummarizationJourneysMobile app analyticsInteraction heatmapsSecurity & privacy

Industries

RetailFinancial servicesTravel & hospitalityTelcoGamingHealthcare

Teams

ProductTechnologyMarketingAnalyticsCX & VoCUXService & support

Solutions

Digital analyticsProduct analyticsExperience analyticsJourney analyticsWeb analyticsEmployee experienceContact centerAI Detection

Resources

Contact usProduct tour libraryPricing plansResourcesCase studies
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© 2025 Quantum Metric, Inc. All rights reserved.

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INTERACTION HEATMAPS

Turn design decisions into revenue.

Basic heatmapping is rudderless and lacks utility. Take your UX to the next level by associating page-level engagement with business outcomes and actual user sessions on web and mobile apps.

View product tours
Interactive heatmap overlay highlighting most-clicked elements on a webpage.

Easily capture and save dynamic pages.

Easily record and bookmark your own session to capture the desired page and all of its dynamic elements—or use the built in segment builder to find the exact page.

See Heatmaps in action
Scroll depth heatmap visualizing user engagement on long-form content.

Visualize usage patterns for every platform.

Quantum Metric Heatmaps and scroll/click maps help you identify the intent of your audience at an aggregate level. This coupled with easy pivots to deeper page analysis allows for easier decision making.


See Heatmaps in action
Behavioral heatmap showing areas of high user attention and interaction.

Element level content attribution.

Is the usage of the search feature responsible for negative experiences? Quantum Metric Interactions allow you to break down the elements of your page and easily layer on any business metrics to see the down funnel impact.

See Interactions in action
Element level content attribution.

Quantum Metric has helped us understand that seemingly small UX design choices can have a outsized impact on customer satisfaction.

Doug Cadmus,

Senior Manager of E-commerce

Click tracking heatmap identifying friction points in a digital experience.

Side by side analysis to visualizes impact of experiments.

Easily compare two variants of a page layout to see how different UX treatments impact businss metrics.

See Interactions in action
Interactive heatmap tool showing top interaction zones by user segment.

Top-level insights right from your browser.

Quantum Metric Visible brings customer behavior to forefront and allows you to quickly understand impacts on customer experience. With Visible, you get access to metrics, heatmaps, clicks and taps, conversions, engagement, and more, right from a browser on your site, with a single click.

See Visible in action
Webpage heatmap visualizing aggregated user behavior across devices.

What our customers are saying.

Read more success stories

“It’s about going beyond general customer metrics, to building an understanding of every customer who visits our site. Quantum Metric provides this and empowers my team to take action that will support long-term revenue and conversion growth.”

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Julie Mares / Head of eCommerce and Omnichannel Experience

Frequently asked questions

Does Quantum Metric have heatmaps for mobile apps?

Yes! We have almost complete feature parity for our web and mobile analytics solutions. Heatmaps, tap maps, interaction maps, and page (or view controller) analytics are all available for mobile applications.

Are the visualizations coming from sampled data?

Nope. Quantum Metric’s tag is very lightweight and performant. Almost all of our customers capture at 100% and every click, tap, and scroll you see in a heatmap can be tied back to a real user session.

How does this work with my experimentation tools?

We pull in segments from controls and treatments for tests you’re running. That way, you can analyze different designs in our side-by-side viewer. Visit our Partners page to check out our experimentation partners.

What if I have multiple similar pages I want to analyze?

A lot of our customers have product detail pages (PDPs) that have a similar structure. For these, you can create page groups and conduct aggregate analysis.

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6.8 billionsessions each month.

50%of the worldwide internet users.