Agentic AI

What is Agentic AI?

Agentic AI refers to autonomous AI systems designed to act independently to achieve predefined goals by performing multi-step tasks without constant human intervention. These AI agents can perceive their environment, process information using models like LLMs, use tools and APIs to interact with systems, and dynamically adapt their plans based on new data and experiences. Examples include AI travel assistants that book trips or automated systems that can process claims and manage customer communications. 

How does Agentic AI work?

1. Perception: The agent gathers data from its environment using various tools, such as LLMs, databases, and APIs.

2. Reasoning: It processes this information to understand the context, interpret user queries, detect patterns, and determine the best actions to take to achieve its goal.

3. Action: The agent uses integrated tools, such as flight booking systems or claim processing APIs, to execute its plan.

4. Learning & Adaptation: Agentic AI systems can also learn from new data and experiences to refine their decision-making and improve their performance over time.

What are key characteristics of Agentic AI?

• Goal-Oriented: Agentic AI operates with a clear objective in mind.
• Autonomous: It can perform tasks without continuous human oversight.
• Multi-step Execution: It's capable of breaking down complex goals into a series of steps and executing them sequentially.
• Tool Use: Agents can utilize APIs and other tools to interact with various systems and data sources.
• Adaptability: They can dynamically adjust their behavior and strategies in response to new information or changing conditions.

What are examples and applications?

• AI Travel Assistant: Books trips by gathering criteria, planning itineraries, and making bookings.
• Automated Claims Processing: Can assess claim validity, direct robots to gather information, and send communications to customers.
• Web Browsing: Performs tedious web-based tasks and can interact with websites on the user's behalf.
• Healthcare Support: Assists doctors by distilling vast amounts of medical data and automating administrative tasks.