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Platform overview

Learn more about Quantum Metric.

Data

Session replayUnderstand the "why" behind customer behaviors. Segment builderSlice your audience with nested segment building. AutocaptureCapture over 300 metrics out-of-the-box.Page performanceDiscover and quantify the impact of slow pages. User analyticsUnlock better user adoption, retention, and customer journeys.Platform intelligenceOur powerful machine learning engine.Mobile app analyticsPatented mobile analytics technology.Adobe Experience Platform Connector Go live with CJA faster.

Insights

Felix AI AgenticAutonomous agents analyze every part of the customer journey.Felix AI SummarizationGen AI powered session summarization.JourneysUnderstand which paths customers are taking.Interaction heatmapsVisualize page-level clicks, scrolls, and attention.VisibleVisualize user behavior directly from your browser. DashboardsOrganize and monitor your most important data. Opportunity analysisAutomatically surface and quantify friction points.

Action

Voice of CustomerConnect feedback to behavior and take action in real time.Monitoring & alertsAlerting on aggregate behavior, frustration, and more.Data activationSeamlessly merge any data source.Data streamingSend Quantum Metric insights to your data warehouse.Data enrichmentGet greater impact with enhanced data insights.Salesforce Lightning analyticsGain visibility and understanding of Salesforce Lightning app users.Performance & overheadLightweight SDKs and tags.Security & privacyBest in class security technology and polices.

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Schedule a personalized discussion and walkthrough of our solution.

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Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

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Review platform use cases and capabilities at your own pace.

Use Cases

Industries

RetailUnderstand shoppers’ needs faster.Financial servicesDrive digital adoption and improve satisfaction.Travel & hospitalityGrow revenue and loyalty with real-time visibility.TelcoImprove the digital-first experience.GamingUnderstand real-time player behavior.HealthcareImprove patient self-service and loyalty.

Teams

ProductUnderstand any part of the digital experience in seconds.TechnologySurface and scope customer technical friction in real-time.MarketingStrengthen your campaigns and convert more.AnalyticsAnswer the “why” behind the customer experience.CX & VoCBring together qualitative and quantitative insights.UXDeep insight into behavior, engagement, and friction.Service & supportImprove customer empathy and contact center efficiency.

Solutions

Digital analyticsMonitor, diagnose, and optimize critical experiences.Product analyticsUnderstand user behavior and drive adoption.Experience analyticsSurface pain points and quantify opportunities.Journey analyticsInsights into every touchpoint across the digital journey.Web analyticsUnderstand and report on digital performance.Employee experienceAutomatically surface critical friction on your internal apps and kiosks.Contact centerOptimize contact center experiences.AI DetectionReveal how AI agents interact with your digital experience.

See for yourself.

Schedule a personalized discussion and walkthrough of our solution.

Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

Join a regularly streamed demo of our top features and use cases.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Resources

Learn

ResourcesReview expert guidance and new data. Case studiesDiscover our customer stories.Product tour libraryReview platform use cases and capabilities at your own pace. Events & webinarsJoin us for live or virtual events. BenchmarksReview the top findings from Quantum Metric aggregated platform data.BlogThought leadership, trends, and product insights.Digital Analytics FAQGet quick answers to foundational digital and product analytics questions.

Community

The QuadConnect with experts, converse, and be inspired.

New blog post.

AI assistants vs. agentic AI: Key differences in digital analytics.

AI assistants vs. agentic AI: Key differences in digital analytics.

Learn how understanding the distinction between AI assistants and agentic AI becomes essential for everyone working in digital experience, analytics, or strategy.

Read the blog

Company

About us

Our storyHow Quantum Metric started, our leadership team, and how you can get involved.CareersSee what it's like to work for Quantum Metric, and available positions.NewsRead the latest announcements and news.

Partner network

Partners & integrationsView our technology and solutions partners.Partner programOur key ecosystem of partners.

Latest news.

Quantum Metric Reports Record 2025 Enterprise Expansion and Agentic AI Momentum for 2026

Quantum Metric Reports Record 2025 Enterprise Expansion and Agentic AI Momentum for 2026

Learn more

LoginGet a demo

Platform

Platform overviewFelix AI AgenticFelix AI SummarizationJourneysMobile app analyticsInteraction heatmapsSecurity & privacy

Industries

RetailFinancial servicesTravel & hospitalityTelcoGamingHealthcare

Teams

ProductTechnologyMarketingAnalyticsCX & VoCUXService & support

Solutions

Digital analyticsProduct analyticsExperience analyticsJourney analyticsWeb analyticsEmployee experienceContact centerAI Detection

Resources

Contact usProduct tour libraryPricing plansResourcesCase studiesGlossary
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Autocapture Analytics

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What is autocapture analytics?

Autocapture analytics is a data collection method that automatically records every user interaction on a website or mobile app without requiring developers to manually write tracking code for every button, link, or page. Once a single lightweight snippet is installed, the software captures all clicks, taps, scrolls, form entries, and technical errors out of the box. This removes the manual burden of tag management and ensures no data is missed.

What are key aspects of autocapture analytics?

  • Tagless data collection: Capturing user interactions instantly without waiting for a developer to manually instrument tracking tags.
  • Answering questions with past data: Allowing teams to ask questions about past user behaviors and build new reports using data that was already captured in the background.
  • Total interaction mapping: Recording every single micro-action, technical error, and page detail rather than just a pre-selected list of events.
  • Lightweight implementation: Deploying via a single snippet or SDK that runs quietly in the background without slowing down the application.

What are the benefits of autocapture analytics?

  • Zero missed data: Since everything is tracked automatically, you never lose out on critical insights because someone forgot to tag a newly launched feature.
  • Saved engineering time: Frees developers from the repetitive loop of writing, testing, and deploying custom analytics code for every product update.
  • Instant answers: Product managers can build new funnels and segments retroactively, getting insights on historical user behavior in seconds rather than waiting weeks to collect new data.
  • A single source of truth: Ensures all departments—product, design, and engineering—are working off the exact same complete pool of interaction data.

What are examples of autocapture analytics practices?

  • Analyzing a surprise feature trend: Reviewing how users interacted with a buried navigation link over the past three months, even though nobody originally set up a tag for it.
  • Auditing a new feature launch: Monitoring clicks and drop-offs on a newly deployed checkout button the exact second it goes live, with zero setup time.
  • Investigating historical bugs: Looking back at data from a holiday weekend to see how many users clicked a broken promo code box before anyone noticed the glitch.
  • Building retroactive funnels: Deciding to track a completely new sign-up flow and instantly seeing the past month's conversion rates without waiting for fresh data.

How does Quantum Metric support autocapture analytics?

Quantum Metric is built entirely on its Autocapture engine. The moment the platform's single tag is deployed, it automatically captures hundreds of behavioral and technical dimensions across every user session. This tagless data foundation allows product teams to build retrospective funnels, map user journeys, and track hidden frustration signals without ever writing custom analytics code.