With Google Cloud and Quantum Metric platform, you can instantly answer any question about your digital experience.
Quantum Metric quantifies the real-time business and customer impact of your cloud projects. The platform integrates seamlessly across the entire Google Cloud Platform product suite, providing access to first-party data and enabling teams with an in-depth understanding of the complete customer journey. With Quantum Metric and Google Cloud together, you can:
- Personalize based on customer intent
- Identify user retention and calculate Customer Lifetime Value
- Understand a customer’s propensity to buy via audience segmentation
- Optimize the customer journey based on revenue and conversion impact
- Eliminate wasteful activity, reduce customer care costs, and improve the bottom line
- Get a singular view of customer experience across teams: Product, IT, Marketing, Engineering, and CX