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Optimizely Digital Experience Platform.

With Optimizely and Quantum Metric, you can run experiments, gather insights, and continuously improve experiences across all applications, enabling better hypothesis development and gathering quicker, more comprehensive feedback through feature flag deployment, empowering real-time decision-making.

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Partner category

Experimentation

Region

Americas,EMEA

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PARTNERSHIP OVERVIEW

Drive experimentation alignment with Optimizely and Quantum Metric.

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ABOUT OUR INTEGRATION

Optimize Points of Friction in the User Experience with Quantum Metric and Optimizely. This integration makes use of Quantum Metric’s API, QM feeds Optimizely ODP with behavioral data like rage clicks, frustration, views, bounce rates, conversion rates, and poor website experience.

Build a culture of customer-centric experimentation while increasing testing velocity and accuracy.

Where do I test? And why did a test win?

Our integration is simple and powerful, Quantum Metric provides enhanced insights and Optimizely acts on them. Optimizely can deploy or suppress experiments based on Quantum Metric’s real-time understanding of a customer’s engagement and frustration.

Leverage Quantum Metric to support Optimizely testing.

Data-driven ideation
Quantum auto surfaces opportunities for what to test next with quantified dollar value opportunities.

Real-time action
Deploy or suppress experiments and feature flags based on Quantum Metric’s real-time understanding of a customer’s engagement or frustration.

Experimentation insights
Go beyond which test won to WHY the test won. Uncover bias in experiments such as performance issues or errors that influence test outcomes.

“Trying new tools, like Quantum Metric and Optimizely, has enabled us to actually push boundaries in ways that we didn’t think were possible in the pharma industry.”

Director of Customer Profiles/Leading Pharmaceutical Company

HOW IT WORKS

Use Quantum Metric + Optimizely to turn broken experiences into beautiful experiences.

Segment by behavior

Quantum Metric’s behavioral data feeds Optimizely Data Platform (ODP) to segment visitors based on their behavior, enabling targeted re-engagement efforts such as email campaigns or voucher code offers.

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Refine drop-off insights

Within ODP you will find precise insights on customer drop-off points, allowing businesses to understand where and why customers leave the website, and even target specific segments, like mobile browsers converting on desktop, with optimized content.

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Gain real-time understanding

Real-time data and insights from Quantum Metric flowing into ODP help comprehend customer behavior and pinpoint areas for improvement, and with Optimizely Experimentation, conduct A/B and multivariate tests effortlessly to optimize websites and apps.

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See Quantum Metric in action.

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Resources

 Case study

Case study

Leading pharma company personalizes the search experience for site visitors.

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Solution sheet

Quantum Metric + Optimizely.

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Platform

Platform overviewFelix AI AgenticFelix AI SummarizationJourneysMobile app analyticsInteraction heatmapsSecurity & privacy

Industries

RetailFinancial servicesTravel & hospitalityTelcoGamingHealthcare

Teams

ProductTechnologyMarketingAnalyticsCX & VoCUXService & support

Solutions

Digital analyticsProduct analyticsExperience analyticsJourney analyticsWeb analyticsEmployee experienceContact centerAI Detection

Resources

Contact usProduct tour libraryPricing plansResourcesCase studies
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© 2025 Quantum Metric, Inc. All rights reserved.

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Platform

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Platform overview

Learn more about Quantum Metric.

Data

Session replayUnderstand the "why" behind customer behaviors. Segment builderSlice your audience with nested segment building. AutocaptureCapture over 300 metrics out-of-the-box.Page performanceDiscover and quantify the impact of slow pages. User analyticsUnlock better user adoption, retention, and customer journeys.Platform intelligenceOur powerful machine learning engine.Mobile app analyticsPatented mobile analytics technology.

Insights

Felix AI AgenticAutonomous agents analyze every part of the customer journey.Felix AI SummarizationGen AI powered session summarization.JourneysUnderstand which paths customers are taking.Interaction heatmapsVisualize page-level clicks, scrolls, and attention.VisibleVisualize user behavior directly from your browser. DashboardsOrganize and monitor your most important data. Dashboard template libraryTemplates to improve your experience. Opportunity analysisAutomatically surface and quantify friction points.

Action

Monitoring & alertsAlerting on aggregate behavior, frustration, and more.Data activationSeamlessly merge any data source.Data streamingSend Quantum Metric insights to your data warehouse.Data enrichmentGet greater impact with enhanced data insights.Salesforce Lightning analyticsGain visibility and understanding of Salesforce Lightning app users.Performance & overheadLightweight SDKs and tags.Security & privacyBest in class security technology and polices.

See for yourself.

Schedule a personalized discussion and walkthrough of our solution.

Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

Join a regularly streamed demo of our top features and use cases.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Use Cases

Industries

RetailUnderstand shoppers’ needs faster.Financial servicesDrive digital adoption and improve satisfaction.Travel & hospitalityGrow revenue and loyalty with real-time visibility.TelcoImprove the digital-first experience.GamingUnderstand real-time player behavior.HealthcareImprove patient self-service and loyalty.

Teams

ProductUnderstand any part of the digital experience in seconds.TechnologySurface and scope customer technical friction in real-time.MarketingStrengthen your campaigns and convert more.AnalyticsAnswer the “why” behind the customer experience.CX & VoCBring together qualitative and quantitative insights.UXDeep insight into behavior, engagement, and friction.Service & supportImprove customer empathy and contact center efficiency.

Solutions

Digital analyticsMonitor, diagnose, and optimize critical experiences.Product analyticsUnderstand user behavior and drive adoption.Experience analyticsSurface pain points and quantify opportunities.Journey analyticsInsights into every touchpoint across the digital journey.Web analyticsUnderstand and report on digital performance.Employee experienceAutomatically surface critical friction on your internal apps and kiosks.Contact centerOptimize contact center experiences.AI DetectionReveal how AI agents interact with your digital experience.

Explore dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Skip the setup, start analyzing.

See template library

Resources

Learn

ResourcesReview expert guidance and new data. Case studiesDiscover our customer stories.Product tour libraryReview platform use cases and capabilities at your own pace. Events & webinarsJoin us for live or virtual events. BenchmarksReview the top findings from Quantum Metric aggregated platform data.BlogThought leadership, trends, and product insights.Continuous Product DesignThe approach to building better products faster.

Community

The QuadConnect with experts, converse, and be inspired.

New blog post.

Turn data into understanding with the ‘why.’

Turn data into understanding with the ‘why.’

Quantum Metric's CEO explores how the Quantified Why drives decisions and efficiency in the enterprise.

Read the blog

Company

About us

Our storyHow Quantum Metric started, our leadership team, and how you can get involved.CareersSee what it's like to work for Quantum Metric, and available positions.NewsRead the latest announcements and news.

Partner network

Partners & integrationsView our technology and solutions partners.Partner programOur key ecosystem of partners.

Latest news.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

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