Map user behavior against key decisions.
Gain a clear view of user interactions with our heatmaps tool, empowering you to create seamless, satisfying digital journeys.
Tie page-level engagement to business outcomes.
What is Quantum Metric?
Understanding and optimizing every user interaction on your website or app is not just an advantage—it’s essential. Leading global enterprises rely on the Quantum Metric digital analytics platform to provide a simplified approach to monitor, diagnose and optimize the digital journeys that matter most. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact, and establish priorities based on digital ROI.
Self-guided platform exploration.
Want to see Quantum Metric for yourself? Our product tour library includes top capabilities and use cases.
What our customers say.
Don’t just take our word for it—read what our customers have to say about transforming their digital experience with Quantum Metric.
“It’s about going beyond general customer metrics, to building an understanding of every customer who visits our site. Quantum Metric provides this and empowers my team to take action that will support long-term revenue and conversion growth.”
Julie Mares / Head of eCommerce and Omnichannel Experience
“Today we are seeing improvements in our agent’s ability to better understand our customers. Quantum Metric allows us to go into the customer’s session and actually see what error they encountered to quickly pinpoint the issue and solution.”
Bradley Bossenbroek / Operations Program & Knowledge Management
“Quantum Metric provides a single source of truth around our customers' experience. All stakeholders can easily see and understand the impact of a problem and agree on solutions. Using Quantum Metric has genuinely brought our technology and business teams closer together.”
Steven Teo / Head of Innovations and Digital Controls
“Unfortunately, our existing analytics tools didn’t have the ability to show us what was happening in depth, either on our website or on app. We needed more visibility and understanding, and when we reviewed all the options, it was clear that Quantum Metric did a lot more than all the others.”
Kenny Chang / Executive VP and CMO at Korean Air
“One of the challenges with traditional analytics is that you have to prescribe what you want to measure. Often it's what you are not looking at that is what holds you back. That is where Quantum Metric’s machine learning has been a big game changer for us.”
Dylan Jacques / Technology Director
Speak with our team.
Share the ins and outs of your digital plan so that our platform experts can outline how Quantum Metric can help you achieve your goals.
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