Webinar On-Demand
Better serving customers through employee-facing apps.
When it comes to improving customer experience, many organizations see investing in customer-facing apps and employee-facing apps as competing priorities. Mike Skoda, Senior Manager of Digital Operations Center at United Airlines, is actively dispelling this idea through further investing in employee-facing tech.
About Quantum Metric.
Quantum Metric is the customer-centered digital analytics platform for today’s leading organizations. Providing a simplified approach to monitor, diagnose, and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 40% of the world’s internet users, supporting global brands across every industry to get to the heart of their customers, with greater speed and efficiency.
