Webinar On-Demand
Empathetic decision making and its outcomes.
Janelle Estes, Chief Insights Officer at UserTesting, has been working with human centered feedback and design her entire career, and recently even wrote a book on it.
In this chat turned on-demand webinar with QM’s Elissa Quinby, Janelle will examine some of the ways companies can build customer-centered experimentation into their DNA, making part of ‘muscle memory’ for better ongoing product development.
About Quantum Metric.
Quantum Metric is the customer-centered digital analytics platform for today’s leading organizations. Providing a simplified approach to monitor, diagnose, and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 40% of the world’s internet users, supporting global brands across every industry to get to the heart of their customers, with greater speed and efficiency.
