Events

On demand webinars.

On-Demand Webinar

Spring product launch.

Learn about the latest enhancements to the Quantum Metric platform including brand new heat mapping capabilities, user level segmentation, cohort analysis, gen AI powered insights, and more.

On-Demand Webinar

Quantum LEAP 2024 On-demand

Discover the future of digital experience on-demand at Quantum LEAP, where industry leaders discuss cutting-edge strategies and technologies. Join us to access actionable insights available whenever you need them.

On-Demand Webinar

The future of NPS with its founder, Fred Reichheld

 Why was NPS started and has it met its creator’s expectations? Join our webinar to hear Fred's perspective and what the future looks like for measuring customer satsifaction.

On-Demand Webinar

From distraction to action: 3 tactics to boost digital efficiency.

Transition from distraction to action with Quantum Metric's "From Distraction to Action" event. Gain insights and strategies to enhance digital experiences, drive customer engagement, and achieve business growth.

On-Demand Webinar

The playbook to user-centric app optimization.

Unlock the secrets to crafting user-centric app experiences with Quantum Metric's "The Playbook to User-Centric App Optimization" event. Gain actionable insights and strategies to enhance user engagement and drive app success in today's competitive digital landscape.

On-Demand Webinar

The rise and rise of customer lifetime value in retail.

This webinar on loyalty and customer satisfaction; who’s doing it right and who’s missing the boat? Why is it happening and how can businesses change it?

On-Demand Webinar

2024 outlook: 3 trends that will optimize digital.

Discover the future of digital experience with Quantum Metric's 2024 Outlook and 3 Trends event. Gain insights into emerging trends and strategies to stay ahead in the evolving landscape of digital transformation.

On-Demand Webinar

Wyndham’s insights into optimizing the 5 pillars of the digital journey.

Explore Wyndham's Five Pillars approach to digital experience optimization with Quantum Metric in this informative event. Gain valuable insights to enhance your own digital strategies and drive customer satisfaction.

On-Demand Webinar

CIO.com: Maximize success with customer-centric replatforming

Hosted in partnership with CIO.com and led by experts from Quantum Metric and Google Cloud, this webinar will help equip you with the knowledge to drive your business's growth and digital transformation.

On-Demand Webinar

Removing CX obstacles with digital analytics.

Join Sean Albertson, Founder and Chief Experience Officer at CX4ROCKS, alongside Danielle Harvey, VP of Solution Strategy at Quantum Metric as they explore strategies for developing an integrated, comprehensive approach to customer experience, moving away from disjointed tactics towards a more cohesive and effective strategy.

On-Demand Webinar

3 ways to unleash efficiency and surface deeper digital insights.

Watch this webinar with to hear Quantum Metric leaders discuss how you can enhance and complement Adobe Analytics and harness real-time insight, prioritize your digital backlog effectively, and quickly scale digital expertise across your team.

On-Demand Webinar

5 ways retailers can combat the effects of inflation.

Mattel, Google Cloud, and Quantum Metric dive into the latest in consumer insights to help shape your retail strategy.

On-Demand Webinar

Better serving customers through employee-facing apps.

Watch the discussion to learn about the strategies United Airlines uses to optimize their employee-facing apps to ensure associates are best prepared to serve their customers.

On-Demand Webinar

3 strategies to maximize customer lifetime value.

Learn effective strategies to maximize customer lifetime value in this insightful webinar by Quantum Metric. Gain actionable insights to enhance customer retention and drive long-term profitability for your business.

On-Demand Webinar

Becoming the customer's first choice: Lyft's brand loyalty strategy.

Robyn Bald, Director of Growth Marketing at Lyft, joins us to discuss the ride-sharing company’s brand loyalty strategy.

On-Demand Webinar

The optimization turducken with Caleres.

Hear from Claire Primo, Sr. Manager, User Experience Design & Research, and Dan Cornwell, Sr. Director, eCommerce, as they share the recipe used at Caleres to help optimize ecommerce as a product for sites like Famous Footwear, Sam Edelman, and Allen Edmonds.

On-Demand Webinar

Empathetic decision making and its outcomes.

Join Janelle Estes, Chief Insights Officer at UserTesting, as she examines some of the ways companies can build customer-centered experimentation into their DNA, making part of ‘muscle memory’ for better ongoing product development.

On-Demand Webinar

A tale of two markets: AT&T's mobility and broadband ecomm strategy.

In this session, Maryanne Cheung, Vice President eCommerce at AT&T, joins us to answer not only that, but also how to measure success in ecommerce,  how to translate customer needs into strategy, and what the future of ecommerce could look like.

On-Demand Webinar

Why digital is critical to client confidence in turbulent times.

From an executive perspective, why is now the time for financial institutions to invest in digital experiences?

On-Demand Webinar

Replatforming + UX overhaul: Optimizing the digital journey

In this 15-minute webinar with the UK online marketplace, Not On The High Street, we will explore the challenges they faced, employing data-driven design decisions, and how to keep the customer at the center of the entire process.

On-Demand Webinar

Best practices for ensuring secure analytics.

Watch this episode of Quantify this, as Reza Zaheri, CISO at Quantum Metric, discusses the security concerns that financial services firms face, what firms should think about as they evaluate vendors, and how Quantum Metric differentiates itself in this space.

On-Demand Webinar

Don't run before you can walk.

Hear from the Chalhoub Group Web Analytics team about the importance of going through the right phases of growth and development on your eCommerce rather than trying to charge ahead and do everything at once.

On-Demand Webinar

More with less: Innovation & personalization during a downturn.

In economic downturn, how can retailers continue to push forward and optimize even when facing pressure to cut costs and be more efficient? Find out what Sneha Narahalli, VP of Product at Sephora, has to say in her discussion with Elissa Quinby, Quantum Metric director of Consumer Insights.