Travel trends.
Updated on Mar 10, 2025
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Consumers are browsing more than ever.
+16%
in YoY monthly traffic.
-30%
in YoY conversion rates.
between Jan. - April, 2025. With consumers browsing more, how can brands drive urgency to book?
Read more in our full contact center reportConsumers want instant fixes.
72%
of consumers expect an issue to be resolved in a few hours, it takes brands at least a day to find a fix.
Learn more from our Peak reportMobile drives big booking value.
124%
higher API 500 error rates on mobile, vs desktop. API forbidden rates that were 83% higher.
Explore our full mobile reportExperiences drove bookings in 2024.
32%
of travelers are making bookings specifically for experiences including concerts and sporting events.
Read our travel snapshot blogMobile drives big booking value.
3X
higher booking rates on mobile app, vs web, showing more consumers feel confident on native.
Read our travel snapshot blogBenchmark Report
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