Retail trends.
Updated on Mar 10, 2025
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Frequent sales mean fewer purchases.
+50%
average order values
-16%
conversion rates
between March-July 2024, showing as sales increased during this time, consumers made more planned purchases.
Learn more from our Peak reportMobile drives lower purchase value.
59%
of consumers only feel confident making a purchase on mobile for a total cost of $50 or less.
Explore our full mobile reportMobile is the in-store assistant.
1 in 3
ask a human for help when they have a question in-store. The rest use their phone.
Read more in our full contact center reportWhat drives customer loyalty?
52%
of consumers prefer frequent discounts on all items versus regular sales on select items.
Read our consumer spending blogRead our consumer spending blog.
2-3
Average number of times a customer visits a site before making a purchase, 4-6 times for high value items.
Learn more from our Peak reportBenchmark Report
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