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Platform

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Platform overview

Learn more about Quantum Metric.

Data

Session replayUnderstand the "why" behind customer behaviors. Segment builderSlice your audience with nested segment building. AutocaptureCapture over 300 metrics out-of-the-box.Page performanceDiscover and quantify the impact of slow pages. User analyticsUnlock better user adoption, retention, and customer journeys.Platform intelligenceOur powerful machine learning engine.Mobile app analyticsPatented mobile analytics technology.Adobe Experience Platform Connector Go live with CJA faster.

Insights

Felix AI AgenticAutonomous agents analyze every part of the customer journey.Felix AI SummarizationGen AI powered session summarization.JourneysUnderstand which paths customers are taking.Interaction heatmapsVisualize page-level clicks, scrolls, and attention.VisibleVisualize user behavior directly from your browser. DashboardsOrganize and monitor your most important data. Dashboard template libraryTemplates to improve your experience. Opportunity analysisAutomatically surface and quantify friction points.

Action

Monitoring & alertsAlerting on aggregate behavior, frustration, and more.Data activationSeamlessly merge any data source.Data streamingSend Quantum Metric insights to your data warehouse.Data enrichmentGet greater impact with enhanced data insights.Salesforce Lightning analyticsGain visibility and understanding of Salesforce Lightning app users.Performance & overheadLightweight SDKs and tags.Security & privacyBest in class security technology and polices.

See for yourself.

Schedule a personalized discussion and walkthrough of our solution.

Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

Join a regularly streamed demo of our top features and use cases.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Use Cases

Industries

RetailUnderstand shoppers’ needs faster.Financial servicesDrive digital adoption and improve satisfaction.Travel & hospitalityGrow revenue and loyalty with real-time visibility.TelcoImprove the digital-first experience.GamingUnderstand real-time player behavior.HealthcareImprove patient self-service and loyalty.

Teams

ProductUnderstand any part of the digital experience in seconds.TechnologySurface and scope customer technical friction in real-time.MarketingStrengthen your campaigns and convert more.AnalyticsAnswer the “why” behind the customer experience.CX & VoCBring together qualitative and quantitative insights.UXDeep insight into behavior, engagement, and friction.Service & supportImprove customer empathy and contact center efficiency.

Solutions

Digital analyticsMonitor, diagnose, and optimize critical experiences.Product analyticsUnderstand user behavior and drive adoption.Experience analyticsSurface pain points and quantify opportunities.Journey analyticsInsights into every touchpoint across the digital journey.Web analyticsUnderstand and report on digital performance.Employee experienceAutomatically surface critical friction on your internal apps and kiosks.Contact centerOptimize contact center experiences.AI DetectionReveal how AI agents interact with your digital experience.

Explore dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Skip the setup, start analyzing.

See template library

Resources

Learn

ResourcesReview expert guidance and new data. Case studiesDiscover our customer stories.Product tour libraryReview platform use cases and capabilities at your own pace. Events & webinarsJoin us for live or virtual events. BenchmarksReview the top findings from Quantum Metric aggregated platform data.BlogThought leadership, trends, and product insights.Continuous Product DesignThe approach to building better products faster.

Community

The QuadConnect with experts, converse, and be inspired.

New blog post.

AI assistants vs. agentic AI: Key differences in digital analytics.

AI assistants vs. agentic AI: Key differences in digital analytics.

Learn how understanding the distinction between AI assistants and agentic AI becomes essential for everyone working in digital experience, analytics, or strategy.

Read the blog

Company

About us

Our storyHow Quantum Metric started, our leadership team, and how you can get involved.CareersSee what it's like to work for Quantum Metric, and available positions.NewsRead the latest announcements and news.

Partner network

Partners & integrationsView our technology and solutions partners.Partner programOur key ecosystem of partners.

Latest news.

Quantum Metric Reports Record 2025 Enterprise Expansion and Agentic AI Momentum for 2026

Quantum Metric Reports Record 2025 Enterprise Expansion and Agentic AI Momentum for 2026

Learn more

LoginGet a demo

Platform

Platform overviewFelix AI AgenticFelix AI SummarizationJourneysMobile app analyticsInteraction heatmapsSecurity & privacy

Industries

RetailFinancial servicesTravel & hospitalityTelcoGamingHealthcare

Teams

ProductTechnologyMarketingAnalyticsCX & VoCUXService & support

Solutions

Digital analyticsProduct analyticsExperience analyticsJourney analyticsWeb analyticsEmployee experienceContact centerAI Detection

Resources

Contact usProduct tour libraryPricing plansResourcesCase studies
Privacy PolicyTerm of UseEULAPatentsAffiliatesLegal InformationModern Slavery StatementDo Not Share My Information

© 2026 Quantum Metric, Inc. All rights reserved.

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Product analytics powered by Felix Agentic.

Go beyond event tracking and dashboards. Quantum Metric combines product analytics, session replay, and autonomous investigation to surface what changed, why it happened, and how big the impact is. Get instant answers grounded in real customer experience.

Take the 5 minute product tour

Craft products your customers love with Quantum Metric product analytics tools.

Rapidly optimize user journeys.

Actively improve the user experience with a real-time 1st party dataset containing over 300 user dimensions, friction indicators, and intent signals.

Increase customer lifetime value.

Automatically capture every single user behavior and easily identify the retention drivers that lead to increased loyalty.

Prioritize product opportunities.

Know what enhancements or fixes to make next with the quantified business impact of any user behavior or friction point at your finger tips.

Product analytics that tells you more in less time.

Cut through data complexity and focus on what matters most to your business and customers.

Surface answers automatically.

  • Ask Felix business questions like “are we making plan and why or why not?”
  • Automatically investigate trends, demand shifts, and friction
  • Explain what changed, why it happened, and the revenue impact
  • Summarize individual sessions and user journeys into clear, actionable insights
  • Recommend next steps across merchandising, marketing, and product

Automatically capture hundreds of customer signals.

Autocapture hundreds of behavioral and technical signals, create custom events without touching your code, and answer the most common business questions with dashboard templates for every microjourney.

Powerful user segmentation without hours of engineering effort.

Build complex cohorts using segment builder’s hundreds of auto captured audience behaviors. Plus, visualize the customer experience with session replay, heatmaps, and user journey analysis to put yourself in the customer’s shoes.

Quantify every product decision with confidence.

Stack rank product opportunities by business impact and diffuse the next escalation with data, instead of getting sidetracked by opinions.

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What our customers say.

Don’t just take our word for it—read what our customers have to say about transforming their digital experience with Quantum Metric.

“Unfortunately, our existing analytics tools didn’t have the ability to show us what was happening in depth, either on our website or on app. We needed more visibility and understanding, and when we reviewed all the options, it was clear that Quantum Metric did a lot more than all the others.”

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Kenny Chang / Executive VP and CMO at Korean Air

“Quantum Metric has helped lululemon systematically chip away at checkout errors, which has had a multi-tens of millions of dollars in revenue impact.”

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Danny Ryder / Chief Digital Officer

“Quantum Metric provides a single source of truth around our customers' experience. All stakeholders can easily see and understand the impact of a problem and agree on solutions. Using Quantum Metric has genuinely brought our technology and business teams closer together.”

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Steven Teo / Head of Innovations and Digital Controls

See Quantum Metric in action.

Dive into specific use cases, watch real-world applications of our technology, and understand how Quantum Metric can adapt to serve a wide array of industries and digital challenges.

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See Quantum Metric in action.

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8 billionsessions each month.

50%of the worldwide internet users.