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Platform

Platform overview

Learn more about Quantum Metric.

Data

Session replayUnderstand the "why" behind customer behaviors. Segment builderSlice your audience with nested segment building. AutocaptureCapture over 300 metrics out-of-the-box.Page performanceDiscover and quantify the impact of slow pages. User analyticsUnlock better user adoption, retention, and customer journeys.Platform intelligenceOur powerful machine learning engine.Mobile app analyticsPatented mobile analytics technology.Adobe Experience Platform Connector Go live with CJA faster.

Insights

Felix AI AgenticAutonomous agents analyze every part of the customer journey.Felix AI SummarizationGen AI powered session summarization.JourneysUnderstand which paths customers are taking.Interaction heatmapsVisualize page-level clicks, scrolls, and attention.VisibleVisualize user behavior directly from your browser. DashboardsOrganize and monitor your most important data. Opportunity analysisAutomatically surface and quantify friction points.

Action

Voice of CustomerConnect feedback to behavior and take action in real time.Monitoring & alertsAlerting on aggregate behavior, frustration, and more.Data activationSeamlessly merge any data source.Data streamingSend Quantum Metric insights to your data warehouse.Data enrichmentGet greater impact with enhanced data insights.Salesforce Lightning analyticsGain visibility and understanding of Salesforce Lightning app users.Performance & overheadLightweight SDKs and tags.Security & privacyBest in class security technology and polices.

See for yourself.

Schedule a personalized discussion and walkthrough of our solution.

Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

Join a regularly streamed demo of our top features and use cases.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Solutions

By industry

RetailUnderstand shoppers’ needs faster.Financial servicesDrive digital adoption and improve satisfaction.Travel & hospitalityGrow revenue and loyalty with real-time visibility.TelcoImprove the digital-first experience.GamingUnderstand real-time player behavior.HealthcareImprove patient self-service and loyalty.

By teams

ProductUnderstand any part of the digital experience in seconds.TechnologySurface and scope customer technical friction in real-time.MarketingStrengthen your campaigns and convert more.AnalyticsAnswer the “why” behind the customer experience.CX & VoCBring together qualitative and quantitative insights.UXDeep insight into behavior, engagement, and friction.Service & supportImprove customer empathy and contact center efficiency.

By capability

Digital analyticsMonitor, diagnose, and optimize critical experiences.Product analyticsUnderstand user behavior and drive adoption.Experience analyticsSurface pain points and quantify opportunities.Journey analyticsInsights into every touchpoint across the digital journey.Web analyticsUnderstand and report on digital performance.Employee experienceAutomatically surface critical friction on your internal apps and kiosks.Contact centerOptimize contact center experiences.AI DetectionReveal how AI agents interact with your digital experience.

See for yourself.

Schedule a personalized discussion and walkthrough of our solution.

Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

Join a regularly streamed demo of our top features and use cases.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Resources

Learn

ResourcesReview expert guidance and new data. Case studiesDiscover our customer stories.Product tour libraryReview platform use cases and capabilities at your own pace. Events & webinarsJoin us for live or virtual events. BenchmarksReview the top findings from Quantum Metric aggregated platform data.BlogThought leadership, trends, and product insights.Digital Analytics FAQGet quick answers to foundational digital and product analytics questions.

Community

The QuadConnect with experts, converse, and be inspired.

New blog post.

AI assistants vs. agentic AI: Key differences in digital analytics.

AI assistants vs. agentic AI: Key differences in digital analytics.

Learn how understanding the distinction between AI assistants and agentic AI becomes essential for everyone working in digital experience, analytics, or strategy.

Read the blog

Company

About us

Our storyHow Quantum Metric started, our leadership team, and how you can get involved.CareersSee what it's like to work for Quantum Metric, and available positions.NewsRead the latest announcements and news.

Partner network

Partners & integrationsView our technology and solutions partners.Partner programOur key ecosystem of partners.

Latest news.

Quantum Metric Launches Next Evolution of Felix Agentic, Expands Agentic Analytics and Digital Visibility Across Enterprise Teams

Quantum Metric Launches Next Evolution of Felix Agentic, Expands Agentic Analytics and Digital Visibility Across Enterprise Teams

Learn more

Login Get a demo

Platform

Platform overview Felix AI Agentic Felix AI Summarization Journeys Mobile app analytics Interaction heatmaps Security & privacy

By industry

Retail Financial services Travel & hospitality Telco Gaming Healthcare

By teams

Product Technology Marketing Analytics CX & VoC UX Service & support

By capability

Digital analytics Product analytics Experience analytics Journey analytics Web analytics Employee experience Contact center AI Detection

Resources

Contact us Product tour library Pricing plans Resources Case studies Glossary

Privacy Policy Term of Use EULA Patents Affiliates Legal Information Modern Slavery Statement Do Not Share My Information

© 2026 Quantum Metric, Inc. All rights reserved.

Blog

Introducing Felix Agentic: The shift from copilots to understanding.

Mar 25·Dylan Smith8 MIN READ

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Trends & best practices

Why most agentic analytics will fail without experience-level data.

Feb 26·Adam Dille9 MIN READ

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Perspectives

From AI assistants to agentic insight engines: What actually changed.

Feb 19·Mario Ciabarra12 MIN READ

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Perspectives

What we had to unlearn to build Felix Agentic.

Apr 02·Jake Canaan11 MIN READ

Explore our blog.

How to use AI for data analytics.

Trends & best practices

How to use AI for data analytics.

Feb 25·Quantum Metric8 MIN READ

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Perspectives

From AI assistants to agentic insight engines: What actually changed.

Feb 19·Mario Ciabarra12 MIN READ

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Trends & best practices

Top 8 session replay tools for enterprises.

Feb 12·Quantum Metric15 MIN READ

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Company & culture

The 2026 CPD Signal Award finalists.

Feb 05·Caitlin Tucker2 MIN READ

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Trends & best practices

11 product analytics questions to ask before you launch a new product.

Feb 03·Quantum Metric20 MIN READ

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Trends & best practices

12 product heatmap types explained (and when to use each).

Jan 16·Quantum Metric15 MIN READ

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Trends & best practices

Mapping the digital customer journey: Tools and tactics for success.

Jan 16·Quantum Metric11 MIN READ

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Trends & best practices

The 5 pillars of an optimized digital gaming journey.

Jan 12·Rosie Rowe13 MIN READ

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Trends & best practices

Balancing retail media monetization with customer-centric digital experiences.

Jan 08·Karie Tepper7 MIN READ

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Trends & best practices

AI predictions for 2026: 11 trends digital leaders should know.

Jan 07·Lori Niquette12 MIN READ

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Trends & best practices

Digital Experience Monitoring platforms for the enterprise detect friction in real time before customers complain.

Jan 05·Quantum Metric21 MIN READ

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Trends & best practices

7 product analytics metrics every PM should know.

Dec 15·Quantum Metric12 MIN READ

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Review bite sized videos and interactive demos of top platform use cases.