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Platform

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Platform overview

Learn more about Quantum Metric.

Data

Session replayUnderstand the "why" behind customer behaviors. Segment builderSlice your audience with nested segment building. AutocaptureCapture over 300 metrics out-of-the-box.Page performanceDiscover and quantify the impact of slow pages. User analyticsUnlock better user adoption, retention, and customer journeys.Platform intelligenceOur powerful machine learning engine.Mobile app analyticsPatented mobile analytics technology.Adobe Experience Platform Connector Go live with CJA faster.

Insights

Felix AI AgenticAutonomous agents analyze every part of the customer journey.Felix AI SummarizationGen AI powered session summarization.JourneysUnderstand which paths customers are taking.Interaction heatmapsVisualize page-level clicks, scrolls, and attention.VisibleVisualize user behavior directly from your browser. DashboardsOrganize and monitor your most important data. Opportunity analysisAutomatically surface and quantify friction points.

Action

Voice of CustomerConnect feedback to behavior and take action in real time.Monitoring & alertsAlerting on aggregate behavior, frustration, and more.Data activationSeamlessly merge any data source.Data streamingSend Quantum Metric insights to your data warehouse.Data enrichmentGet greater impact with enhanced data insights.Salesforce Lightning analyticsGain visibility and understanding of Salesforce Lightning app users.Performance & overheadLightweight SDKs and tags.Security & privacyBest in class security technology and polices.

See for yourself.

Schedule a personalized discussion and walkthrough of our solution.

Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

Join a regularly streamed demo of our top features and use cases.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Solutions

By industry

RetailUnderstand shoppers’ needs faster.Financial servicesDrive digital adoption and improve satisfaction.Travel & hospitalityGrow revenue and loyalty with real-time visibility.TelcoImprove the digital-first experience.GamingUnderstand real-time player behavior.HealthcareImprove patient self-service and loyalty.

By teams

ProductUnderstand any part of the digital experience in seconds.TechnologySurface and scope customer technical friction in real-time.MarketingStrengthen your campaigns and convert more.AnalyticsAnswer the “why” behind the customer experience.CX & VoCBring together qualitative and quantitative insights.UXDeep insight into behavior, engagement, and friction.Service & supportImprove customer empathy and contact center efficiency.

By capability

Digital analyticsMonitor, diagnose, and optimize critical experiences.Product analyticsUnderstand user behavior and drive adoption.Experience analyticsSurface pain points and quantify opportunities.Journey analyticsInsights into every touchpoint across the digital journey.Web analyticsUnderstand and report on digital performance.Employee experienceAutomatically surface critical friction on your internal apps and kiosks.Contact centerOptimize contact center experiences.AI DetectionReveal how AI agents interact with your digital experience.

See for yourself.

Schedule a personalized discussion and walkthrough of our solution.

Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

Join a regularly streamed demo of our top features and use cases.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Resources

Learn

ResourcesReview expert guidance and new data. Case studiesDiscover our customer stories.Product tour libraryReview platform use cases and capabilities at your own pace. Events & webinarsJoin us for live or virtual events. BenchmarksReview the top findings from Quantum Metric aggregated platform data.BlogThought leadership, trends, and product insights.Digital Analytics FAQGet quick answers to foundational digital and product analytics questions.

Community

The QuadConnect with experts, converse, and be inspired.

New blog post.

AI assistants vs. agentic AI: Key differences in digital analytics.

AI assistants vs. agentic AI: Key differences in digital analytics.

Learn how understanding the distinction between AI assistants and agentic AI becomes essential for everyone working in digital experience, analytics, or strategy.

Read the blog

Company

About us

Our storyHow Quantum Metric started, our leadership team, and how you can get involved.CareersSee what it's like to work for Quantum Metric, and available positions.NewsRead the latest announcements and news.

Partner network

Partners & integrationsView our technology and solutions partners.Partner programOur key ecosystem of partners.

Latest news.

Quantum Metric Launches Next Evolution of Felix Agentic, Expands Agentic Analytics and Digital Visibility Across Enterprise Teams

Quantum Metric Launches Next Evolution of Felix Agentic, Expands Agentic Analytics and Digital Visibility Across Enterprise Teams

Learn more

LoginGet a demo

Platform

Platform overviewFelix AI AgenticFelix AI SummarizationJourneysMobile app analyticsInteraction heatmapsSecurity & privacy

By industry

RetailFinancial servicesTravel & hospitalityTelcoGamingHealthcare

By teams

ProductTechnologyMarketingAnalyticsCX & VoCUXService & support

By capability

Digital analyticsProduct analyticsExperience analyticsJourney analyticsWeb analyticsEmployee experienceContact centerAI Detection

Resources

Contact usProduct tour libraryPricing plansResourcesCase studiesGlossary
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© 2026 Quantum Metric, Inc. All rights reserved.

Blog

"Felix Agentic By Quantum Metric" logo centered on a dark red and geometric pattern background.

Introducing Felix Agentic: The shift from copilots to understanding.

Mar 25·Dylan Smith8 MIN READ
Read more
Abstract background graphic with dark magenta grid overlay and glowing circular geometric patterns.

Trends & best practices

Why most agentic analytics will fail without experience-level data.

Feb 26·Adam Dille9 MIN READ
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Perspectives

From AI assistants to agentic insight engines: What actually changed.

Feb 19·Mario Ciabarra12 MIN READ
Abstract graphic featuring a 3D heart shape made of purple, pink, and blue rounded squares on a light grid.

Perspectives

What we had to unlearn to build Felix Agentic.

Apr 02·Jake Canaan11 MIN READ

Explore our blog.

Abstract background with a smartphone mock-up set against textured magenta hills and line graphs.

Trends & best practices

Why you need mobile analytics tools.

Jan 10·James Silvester8 MIN READ
Three big data use cases for experience data.

Product

Three big data use cases for experience data.

Dec 20·Trevor Pyle6 MIN READ
Abstract textured background with geometric circles, arches, and radial lines in magenta, white, and dark grey tones.

Perspectives

Why the best digital employee experience puts people first.

Dec 14·Christine Tran8 MIN READ
Is agile software development outdated?

Perspectives

Is agile software development outdated?

Dec 03·Alex Torres7 MIN READ
What does Cyber Monday mean in a digital-first world?

Perspectives

What does Cyber Monday mean in a digital-first world?

Nov 29·Elissa Quinby7 MIN READ
Sunburst diagram vs. Sankey diagram: What are the differences?

Product

Sunburst diagram vs. Sankey diagram: What are the differences?

Nov 29·Adam Stewart7 MIN READ
Humanize your data with quantified empathy.

Perspectives

Humanize your data with quantified empathy.

Nov 24·Tom Arundel8 MIN READ
How effective is agile for product development?

Trends & best practices

How effective is agile for product development?

Nov 09·Guest Author7 MIN READ
Data is missing a heart: Why we need quantified empathy.

Perspectives

Data is missing a heart: Why we need quantified empathy.

Nov 09·Mario Ciabarra6 MIN READ
Forrester round table recap: The state of digital adoption in insurance.

Trends & best practices

Forrester round table recap: The state of digital adoption in insurance.

Nov 04·Guest Author7 MIN READ
6 code freeze best practices for the holiday season.

Trends & best practices

6 code freeze best practices for the holiday season.

Oct 05·Guest Author7 MIN READ
Are you creating human-first digital experiences?

Perspectives

Are you creating human-first digital experiences?

Sep 09·Alex Torres5 MIN READ
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Browse product tours.

Review bite sized videos and interactive demos of top platform use cases.