We’ve got a great and growing list of partners who will help you get even more out of Quantum Metric. From solutions partners to technology integrations, there’s a partnership for all your requirements.
ServiceNow Create digital-first customer and agent experiences using real-time insights and analytics with Quantum Metric Embedded Replay for ServiceNow®
Google Cloud Platform Companies that take advantage of Quantum Metric services through the GCP Marketplace can adapt fast, build new products and features for customers, and improve their bottom line.
Qualtrics Gain a clear window into your Qualtrics CX data by integrating with Quantum Metric. As your VoC tools establish an open line of communication between your brand and your customers, it is crucial that you interpret their feedback correctly and connect those insights with the necessary corresponding actions.
Salesforce Service Cloud Improve contact center outcomes with real-time customer insights directly inside Salesforce.
Optimizely Supercharge your experimentation program by driving alignment around experimentation, enabling organizations to come up with better ideas, receive more comprehensive results and drive real-time decisions
Tealium Pairing Quantum Metric and Tealium delivers full customer visibility, enabling brands to surface valuable digital experience insights and act on them in real-time.
Adobe Analytics Gain a deeper understanding of the "why" behind insights you are already generating from your marketing analytics technology.
Medallia Integrating the Medallia Experience Cloud with Quantum Metric provides real-time, quantified insights around the direct feedback customers are providing online and offline.
Apptentive The Quantum Metric and Apptentive integration lets you prioritize issues that impact revenue, reputation and/or customer experience, based on customer feedback – outlining the overall business impact on conversion, number of users affected and revenue.
AppDynamics Decrease MTTI/MTTR by creating a bidirctional connection between client and server side experience
SADA SADA is the premier re-seller of Google Cloud Platform. They harness the power of Google Cloud to help you activate what you need and when you need it.
Deloitte Deloitte helps clients design, build and run insight driven organizations by helping to maximize the potential value of analytics and information to deliver operational excellence, new products and services, competitive agility, and growth.
Adobe Launch Create a real-time bidirectional bridge between Quantum Metric and the entire Adobe Ecosystem through the Quantum Metric Extension for Adobe Launch
Adobe Target Supercharge your experimentation program by driving alignment around experimentation, enabling organizations to come up with better ideas, receive more comprehensive results and drive real-time decisions
Astound Commerce Astound Commerce is the world’s most trusted independent digital commerce specialist, empowering success through experience-driven ecosystems that fuse technology, data, design, and storytelling to propel business growth.
Beyond Analysis We help businesses use data to become leaner, make smarter, faster decisions and solve complex business problems. Our vision is to help our clients to become passionate advocates of data driven decision making through making it quick and easy to put your data to work and get it out into the hands of the frontline.
Blast Blast is a trusted analytics consulting and data science company that leads with strategy. Blast helps clients gain deep expertise and proven processes to transform data into actionable insights, better decision making, and better results for unique business objectives.
Brooks Bell Brooks Bell is the premier firm focused exclusively on enterprise-level A/B testing, personalization and optimization services. We help companies effectively leverage data to understand customer segments, design better user experiences and deliver a return on their testing investment.
CFI Group CFI Group is a global leader in citizen, employee, and customer satisfaction measurements. Using research experts and our patented approach, we go beyond measurement to deliver solutions.
Clarabridge Close the offline/online divide by seamlessly connecting insights from call center, social, or any customer touchpoint with their corresponding online experiences
Creative CX Creative CX is the customer experience optimisation consultancy. We use experimentation and A/B testing to help some of the best known brands research, strategise and build experiences that fundamentally accelerate their businesses.
Google Analytics Gain a deeper understanding of the "why" behind insights you are already generating from your marketing analytics technology.
Gorilla Group Gorilla Group, A Wunderman Thompson Company, is an award-winning commerce experience agency that provides end-to-end experience-driven commerce solutions and services.
iPerceptions Integrating the iPerceptions with Quantum Metric provides real-time, quantified insights around the direct feedback customers are providing online and offline.
JIRA Open tickets right from the Quantum Metric interface and automatically include all the context needed to analyze and resolve
Kibo Supercharge your experimentation program by driving alignment around experimentation, enabling organizations to come up with better ideas, receive more comprehensive results and drive real-time decisions
New Relic Create end to end visibility and decrease MTTI/MTTR by creating a bidirectional connection between client and server side experience with New Relic's APM solution
Publicis Sapient As a digital business transformation partner of choice, we bring a startup mindset and agile methods to both established companies and the public sector to unlock value in ways that delight their customers and improve their operational effectiveness.
Slack Collaborate across teams and share customer insights easily using Quantum Metric's out-of-the-box slack integration
Splunk Decrease MTTI/MTTR by creating a bidirectional connection between client and server side experience
Macquarium Macquarium is a digital customer experience agency specializing in engagement, conversion, and retention. It has worked with iconic brands to improve their customer and employee experiences to drive satisfaction and business growth.
Trace3 Trace3, a pioneer in business transformation solutions, empowers organizations to lead their market space by keeping pace with the rapid changes in IT innovations ensuring relevance to specific business initiatives required to maximize revenue generation by leveraging the latest Silicon Valley, cloud, big data and datacenter technologies maximizing organizational health.
Wunderman Thompson Data Wunderman Thompson is a creative, data and technology agency built to inspire growth for its clients and people. Our experts deliver end-to-end solutions at a global scale with an entrepreneurial spirit that infuses creativity with emerging technology to deliver revolutionary work. Headquartered in New York, we are a worldwide agency bringing together over 20,000 people in 90 markets across the globe.
Invoca Invoke calls and chats with customers based on Quantum Metric experience data and the value of a particular customer interaction.
Boxever Boxever leverages Quantum Metric's real-time session data to make every customer interaction smarter with real-time decisioning and personalization. Build more relevant, engaging experiences across your whole marketing ecosystem.
Thunderhead Quantum Metric and Thunderhead provide a real-time data solution that fine tunes customer specific journeys to help each customer meet their intended objectives.
Episerver Episerver uses Quantum Metric data to automate personalization at scale.
True Fit True Fit uses Quantum Metric session replays to optimize their clients' experience and with their business customers' ecommerce platforms.
PagerDuty Given the variety of events and teams who need them in real-time, PagerDuty is the perfect alerting platform to deliver prioritized information to the right team or teams in a timely, coordinated manner.
LeanConvert is the world's fastest-growing customer experience, analytics, and engineering company, with a history of helping the world's biggest brands drive digital transformation and achieve ROI up to 10x.
LaunchDarkly Build and iterate better digital products faster. With our integration, teams can quickly identify what to test, validate results, and determine where to test next.
IBM To exceed rising customer and employee expectations, and emerge from crisis stronger, you need insights. IBM unlocks the value of your data and responsibly applies AI to make employee workflows more efficient and customer relationships more human.
UserTesting Optimize your digital experiences by pairing Quantum Metric and UserTesting to understand what your users do, how they feel, and why.
AB Tasty AB Tasty is a global leader in experimentation, personalization, and feature management solutions — enabling companies to validate impactful ideas while maximizing impact, minimizing risk, and accelerating time to market.
InMoment Together, InMoment aggregates all of your verbatim customer feedback and measures sentiment, effort, and intent. The Quantum Metric and InMoment solution combines online and offline data to provide immediate visibility into the drivers behind customer sentiment and critical moments in the customer journey.