Never lose site of your customer.

Quantum Metric gives you the empathy and experience data you need to put people at the heart of your products.

Digital customer behavior chart
Session replay of customer behavior
Understand customer behavior.
Sunburst journey diagram
Customer experience
Prioritize with confidence.

Quantum Metric gives you the empathy and experience data you need to put people at the heart of your products.

Crate & Barrel
Western Union

Trade abstract analytics for actual answers.

Find and resolve.

Discover and optimize.

Machine learning helps you automate the identification of technical issues and confusing user experiences in real time.

Learn more

Empathize with your customer and easily resolve issues with detailed session replay.

Learn more
Session replay viewer shows customer interactions with a retail website

Our customer’s success is our success.

Danny Ryder
“Quantum Metric has helped lululemon systematically chip away at checkout errors, which has had a multi-tens of millions of dollars in revenue impact.”
Danny Ryder, Chief Digital Officer Watch the video

Checkout errors.

Time spent identifying issues.

Dylan Jacques
“One of the challenges with traditional analytics is that you have to prescribe what you want to measure. Often it's what you are not looking at that is what holds you back. That is where Quantum Metric’s machine learning has been a big game changer for us.”
Dylan Jacques, Technology Director Watch the video

Increase in conversions.


Improvement in page speed.

One focus wins customers.

Founded on the collective advantage of speed, collaboration, and customer-centricity, the Continuous Product Design (CPD) methodology constantly assesses the value of product opportunities so you stop wasting time on the wrong ones and start prioritizing the right ones.

What is Continuous Product Design?

Trusted by enterprises. Loved by people.

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customer retention rate.


of global web traffic.

People are at the heart of everything we do.

Just as with our product, people are the heartbeat of our organization. We’re entrepreneurs and experts, thought leaders and provokers. We’re mentors, makers, movers, shakers and teammates. But most importantly of all, we’re human.

Our Story